Exchange and return

According to the current legislation of Ukraine, customers of our online store can return or exchange the purchased goods within 14 calendar days from the date of purchase, subject to the following conditions:

  1. The product has not been used, it is new and has no defects.
  2. The packaging, tags, labels and seals are preserved.

Important information:
Carefully inspect the product before purchase for defects. Once you have purchased the product, claims for defects will not be accepted.
Return of goods in Ukraine is paid by the client.
If the product has a warranty, then this must be indicated in the product description.

Returns and exchanges are at the expense of the customer.

In case of exchange or return, the customer pays for shipping. If the customer returns the goods, he will be reimbursed for the cost of the goods minus the transport costs. Refunds are made within 2 banking days from the receipt of the goods.
If the buyer has not notified the online store about the return of the goods, and has not paid for its delivery to us, the amount of costs will be deducted from the cost of the ordered goods.